- Audio digital transcription using intelligent verbatim or verbatim ‘Real time’ audio transcription, with live dictation over the phone and immediate turn around
- Bookings: corporate and/or clinical appointments including management of clinic lists, diary reminders of follow up, sending out follow up appointments
- Receptionist service including call forwarding/telephone support/ messaging service
- Diary management
- Basic bookkeeping services including invoicing, credit control, logging payments
- Letters and reports including complex medico legal work/expert witness reports/serious incident investigations/formal interviews/court reports/tribunals/dissertations
- PowerPoint presentations
- Proof reading
- Social media: platform information and advice, set up and management
- Internet research: product and competitor research
- Supplies: sourcing and ordering
- Typing: reports, inventories, letters, minutes, quotations, dissertations and training materials
- Website management
- Policy writing
Information Governance and Data Protection
We are registered with the Information Commission and comply with all regulations regarding Data Protection as specified by the Commission and the Data Protection Act
We discuss with our clients how they would like to share electronic information with us. For private clients, files are sent electronically by email or Dropbox, using 256 bit encryption over a secure server and sensitive documents are password protected. If preferred, this can be by an alternative encrypted route discussed and agreed prior to accepting work. We adhere to the guidelines of the Data Protection Act and have strict policies in place to protect the integrity of your data at every stage.
For clients in the public health sector, we can securely transfer files over NHS mail and no information is stored on our computers.
Customer data which is sensitive and confidential can be transmitted with limited personal details to ensure no identifiable information is transmitted or stored. Our NHS backgrounds and specific training in Information Governance and Data Protection ensures that we work to the same high standards set down in operational policies.