The Modern Office UK

TMO-UK Ltd is a comprehensive online business admin company originally set up to provide a service to Psychiatry-UK LLP –, the national online psychiatry service. However, we have now taken on other clients, including NHS Trusts, individual doctors with their private practices, and other clients across the business community in both the public and private sector.

We supply a bespoke, high quality, virtual administration, receptionist, transcription and secretarial service to our clients. Although our specialist skills are as medical secretaries, we also have clients in the legal, educational and industrial sectors and are happy to help even the smallest business to control and manage the admin and deal with the daily bureaucracy of running a business.

We are highly skilled with most office software packages and can easily customise our services to any format, giving you the flexibility to use existing equipment and file formats. With our NHS background in the field of mental health, we are well aware of the need for discretion, confidentiality, efficiency and calmness when helping you deal with your customers.

Our Strengths...

  • UK-based and highly trained senior secretaries who do not outsource overseas.
  • We have a bank of former colleagues of equally high calibre who are on hand to assist on an ad hoc basis.
  • Strong organisational skills and committed to providing a first class customer service.
  • Strict attention to detail, maintaining accuracy and speed.
  • Efficient and capable of working to tight deadlines and fast turnarounds.
  • Excellent communication skills, both written and verbal.
  • Computer literate and familiar with a variety of software packages.
  • Working confidentially and securely - compliant with Information Governance and Data Security.
  • Highly motivated, reliable and conscientious with a 'can do', friendly, flexible and helpful approach.
  • Because we’re not location-dependent, we can work for anyone, anywhere, including overseas clients.


  • Our organisation (a mental health community interest company providing NHS services) has used TMO regularly over the past few years to support our own hard-pressed secretarial staff. The service from TMO has always been prompt, efficient and cheerful and has proved invaluable in keeping our communications with patients and GPs up to date. Highly recommended!
    Mental Health Community Interest Company
  • We have been delighted to work with The Modern Office-UK for the past 12 months.  We are a healthcare provider for the NHS and The Modern office-UK looks after the medical transcription services for our NHS orthopaedic triage service provision for the East Berkshire region.  The Modern Office UK staff are easy to approach and are very experienced in dealing with medical transcription.  There is always someone to help when there are any urgent queries regarding clinical letters or transcriptions.  We highly recommend them for their medical transcription and secretarial work.
    NHS Healthcare Provider
  • The support that TMO-UK provides Psychiatry-UK has been a significant factor enabling our recent expansion, in a highly cost effective way.  I anticipate that we will continue to rely on their services for the foreseeable future.  I have absolutely no reservations recommending them to anyone seeking a reliable, confidential and cost effective administrative support service.

    Dr AM, Consultant Psychiatrist and Medical Lead, Psychiatry-UK
  • I worked with Phoebe for a year, whilst I was training with the Inner City Plymouth Community Mental Health Team.  Phoebe was an absolute delight to work with, especially notable in a highly stressful and busy service.  Phoebe has an excellent work ethic and her attention to detail is second to none.  I have missed her ever since.  If you are looking for professional and efficient secretarial services you’ve found them.

    Dr Katy Briffa, Consultant Psychiatrist for Avon and Wiltshire NHS Partnership Trust and Plymouth Community Healthcare
  • Jo is an extremely experienced secretary, familiar with medical terminology.  Over the past twelve months, we have had several locum Consultants and she has been able to accurately transcribe heavily accented dictation as our locum doctors came from several different countries.  The documents she produces are always well presented and accurate.

    “In the seven years that I have worked with Jo, I have found her to be excellent at her work and a pleasant, approachable and helpful colleague.  She would be an asset to any employer for whom she works.

    Dr JG, Staff Grade Doctor (Retired)
  • I have had the pleasure of working with both Phoebe and Jo in the NHS and in their new venture as Modern Office UK.  In both settings they have proved themselves to be completely reliable and focussed on providing an efficient and friendly service to both doctors and patients. Transcribed letters are of a uniformly high standard in terms of accuracy of transcription and speed of response. It is rare that a letter takes more than one working day to be typed and the ability to review transcriptions online for signing makes the whole process highly efficient and cost effective.

    Dr AM, Consultant Psychiatrist and Medical Lead, Psychiatry-UK
  • Jo enabled me to achieve more than I ever hoped in my clinical role.  The best medical secretary I’ve ever had, combining energy, efficiency and attention to detail.

    Dr TC, Consultant Psychiatrist and Associate Medical Director, Devon Partnership NHS Trust